Visible Gain Services is dedicated to providing high-quality services to our customers.We understand that there may be instances where a cancellation or refund is necessary.This policy outlines the terms and conditions governing cancellations and refunds for our services to ensure transparency and fairness.
2. Cancellation Policy
Customers may request a cancellation within 24 hours of purchasing a service for a full refund, provided that the service has not been initiated.
Cancellations requested after 24 hours but within 7 days may be eligible for a partial refund, depending on the progress of the service.
After 7 days, cancellations will not be eligible for any refund unless exceptional circumstances apply.
To request a cancellation, customers must contact our support team via info@visiblegain. in with their order details.
Once a cancellation request is received, our team will review it and respond within 3 business days.
3. Refund Policy
Refund Conditions
If the service provided does not meet the agreed-upon terms or was not delivered as promised, customers may request a full or partial refund within 14 days of service completion.
If technical issues prevent service delivery and cannot be resolved within 7 business days , a full refund may be issued.
If a cancellation request is made within the eligible timeframe, the refund amount will be determined based on the progress of the service.
Non-Refundable Conditions
Services that have been fully completed and delivered.
Customized or personalized services once work has commenced.
Special promotions or discounted services, unless explicitly stated at the time of purchase.
Refund Processing
Approved refunds will be processed to the original payment method within 7-10 business days from the date of approval.
In some cases, customers may be offered service credits instead of a monetary refund, based on eligibility and agreement.
4. Exceptions and Non-Refundable Services
Any service that has been fully completed and delivered is non-refundable.
Customized, one-time-use, or consultation services cannot be canceled or refunded once initiated.
Services purchased as part of a bundle or package may be subject to different refund terms outlined at the time of purchase.
5. Contact Information
For any refund or cancellation inquiries, please contact our support team at info@visiblegain.in.
Our customer service team is available during business hours 10am-7pm to assist you.
This policy is subject to change at our discretion. Customers are encouraged to review it periodically for updates.
